Welcome to FitXPRO

privacy policy

Agreement to Privacy Policy and Terms of Use

By using FitX Pro Fitness services, sites, products, features, tools, or resources, you agree to the terms outlined in this Privacy Policy and our Terms of Use.
While you can refuse or withdraw consent at any time, it may limit our ability to provide you with our complete range of products and services.
If you don’t agree with the Privacy Policy, please withhold from using the Sites or our products and services. We give you information on the following in our Privacy Policy:

1. Collect User Information through Site

You can explore most parts of our site without sharing personal information. However, we may collect voluntary information if you engage with us digitally or in person. Some may integrate with data provided to our franchisees when you sign up for a membership.
  • Account Details: Contact information, username, and password for site access.
  • Transaction History: Records of club usage, product purchases, or other shared information.
  • Membership Info: Details like home address and membership number.
  • Fitness Details: Information about fitness goals, habits, and related details.
  • Online Activity: Data like survey participation, contest entries, and communication regarding site use or Fitness Pro Fitness services.
  • Franchisee Evaluation: For prospective franchisees, we collect information for qualification assessment.
  • Alternative Sign-ins: Information from third-party sign-ins like Facebook or Twitter, if used.
  • Cookies and Web Beacons: Computer data files for site navigation and personalized experiences.
  • IP Address: Used for website traffic measurement and personalization.
  • Social Media Integration: If you link Social Media Accounts, we may access profile information, email addresses, and friend lists.

Your Privacy Matters:

Your data’s security is vital to us. We respect your choices regarding information sharing.

2. How We Use Your Information

We use your personal information to provide services on our site, such as updating your membership details, processing payments, and contacting you about services you’ve engaged in.

Specific Uses Include:

  • Processing and updating membership information, including billing details.
  • Contacting you for services, personal training, and marketing.
  • Developing tailored content, advertising, and assisting with fitness goals.
  • Sharing data with parent companies, affiliates, franchisees, and business partners to offer integrated services.
  • Sharing with third-party service providers for marketing, data tracking, and site development.
  • Making fitness club visit data available to respective branches, maintaining confidentiality.
  • Sharing aggregate information with vendors and business partners.

Protection and Disclosure:

We prioritize the confidentiality of your personal information but may disclose it:
  • In response to legal processes or regulations.
  • To protect rights, property, or safety in difficult circumstances.
  • In the event of a business reorganization, sale, or merger.
We do not give or sell personal information for external marketing. Your privacy is crucial to us, and we handle your information responsibly.

3. Our Use of Cookies

A “cookie” is a small data file stored on your web browser or mobile device, allowing us to recognize your device when you visit the site. Some cookies stay during your session, while others last until deleted. You may limit cookies, but it might affect the site’s functionality.

What Cookies Enable Us to Do:

  • Access Preferences: Cookies provide access to user preferences and approved device sign-ins.
  • Web Analytics They help gather web analytics for on-site use and navigation.
  • Relevant Content: Cookies assist in delivering relevant content, including third-party advertisements.
  • Visitor Traffic Patterns: Aggregated cookie data tracks overall visitor traffic patterns, helping us share this information with partners.
  • Advertising: Cookies aid in conducting advertising based on your site use.
  • Improvements: They contribute to site improvements and enhancements.

Third-Party Vendors and Advertising:

We may use third-party vendors, like Google Analytics, for online advertising. Depending on your internet usage, these vendors may display FitX Pro Fitness ads on other sites. We aim to enhance your site experience and provide personalized content by utilizing cookies.

4. Our Connection with Other Websites

The website and app may integrate with certain platforms and include links to other websites. Conversely, other sites may link to ours. We don’t routinely review these linked sites and are not responsible for their content or privacy policies. If you visit these sites, it’s advisable to check their privacy policies. In cases where our site links to another owned or operated by us, additional terms of service and privacy policy conditions may apply.

5. Accessing and Updating Your Information

We aim to keep your personal information accurate and current. You can easily edit or deactivate your account by signing in and navigating through your settings on the site. Feel free to request a copy of your personal information, and we’ll respond promptly, verifying your identity for security.

Opting Out or Unsubscribing:

To limit site integration, adjust your preferences in site settings. Unsubscribing from emails or communications is simple—click the “unsubscribe” link in the email or modify your email settings in your account.
Deleting an integrated app may not remove previously obtained information for text or mobile message unsubscribing.

6. Security Measures for Your Personal Information

We’ve implemented reasonable precautions and technical procedures to safeguard your data and personal information. While we strive for security, we cannot guarantee absolute protection against loss, unauthorized disclosure, or alteration of information. Providing your personal information is at your own risk, recognizing that internet security has limitations beyond our control.

It's important to note:

  • Internet Limitations: Security and privacy constraints exist online and in computer systems beyond our control.
  • No Guaranteed Securitys The security, integrity, and privacy of information exchanged with us, including personal details, can’t be guaranteed.
  • Third-Party Risk: Information may be viewed or tampered with by a third party during its use, transmission, processing, or storage.

7. Retention of Your Information

We retain your personal information only for as long as necessary for the initially intended purposes, subsequent consents, other legitimate reasons (like regulatory compliance), or as applicable law allows.

8. Modifications to Our Privacy Policy

We may update this Privacy Policy, in whole or part, at any time without notice by posting notices on the Sites. You waive the right to receive notices, so checking the Sites regularly for any updates is advisable. Your use of the Sites after changes are implemented, or notices are posted signifies your acceptance of those changes.
For inquiries, email us at info@fitx.pro.

Contact Us

For questions about your personal information, access requests, corrections, or privacy complaints, reach out to our Head Office at:

FitX Pro Fitness, Level 2 & 3, SCO-62, 63 & 64, Phase 10, Chandigarh.

If you have concerns about your information, contact us at the provided mail address.